Policies and Procedures


Policies and procedures are critical governance tools in every enterprise. Where policies dictate the rules, procedures explain how these same rules are practically applied in real life. Taken as a collective, policies and procedures set expectations for behaviors and activities, as well as provide mechanisms to enforce these expectations. Given the importance and relative "permanence" of policy and procedure documents, they should be carefully and conscientiously crafted in order to withstand both time and scrutiny. The goal of this Policies and Procedures Definition program is to provide the tools and guidance necessary to construct these governing documents.


IT governance is an integral part of the overall governance system of any business entity. It about the way the organization sets about itself up to manage its information assets. IT governance consists of the leadership and organizational structures and processes that ensure that the organization's IT sustains and extends the organization's strategies and objectives.


     IT Strategy and Planning.

     ITIL Services.

     IT Assessment & due diligence.